Policies

RESCHEDULING

You may reschedule your Miles Ahead Hypercross date at no charge if you do so at least 60 days prior to your originally scheduled date. Please send a message advising us of your intended rescheduling to info@bemilesahead.net and we wil take care of the rest. You may reschedule your date for any date of the current year's schedule. You may not reschedule your class less than 60 days from your scheduled date, but you may transfer your slot to another person at no charge as long as we are advised of the change at least a week prior to the event date via email to info@bemilesahead.net.

TRANSFER TO ANOTHER PERSON

You may transfer your registration at no charge to the person of your choice if your notice is received at least 14 days prior to your scheduled class date. Please contact us at virginie.gregoire@bemilesahead.net at your earliest convenience to provide the name of the new person who will be attending the class.

CANCELLATION

You may cancel your Miles Ahead Hypercross program if done so at least 60 days in advance of your scheduled date. A $20 processing fee will be charged. Please notify us via email at info@bemilesahead.net if you desire to cancel your date. No refund will be issued if your cancellation notice is received less than 60 days prior to your scheduled class date.

CAR DAMAGE LIABILITY

There is no crash damage liability for any Miles Ahead program, but our instructors and management reserve the right to terminate the participation of anyone driving in an unsafe or reckless manner. In the case of such termination, the participant will not receive either a partial or full refund.

GIFT CERTIFICATES

NO REFUNDS OR EXCHANGES. ALL SALES ARE FINAL. Unless otherwise noted on the gift certificate it may be used any time within one year from the date of issuance. Gift certificates are non-refundable and not redeemable for cash, and are only valid for the specific item or value as noted on it.